I have a bad feeling about this...
About an hour ago someone buzzed my apartment from the street. He said he was from Time Warner Cable and needed to get to the roof. I buzzed the guy in, and SURE AS SHIT, my cable went off about 30 minutes later. I certainly hope this doesn't turn into a complete fiasco like before - but this is exactly how it started the last time.
I called Time Warner, and after being on hold for 15 minutes, I mentioned to the very nice woman that the last time this happened, I contacted Howard Szarfarc's office. She immediately recognized the name of the Time Warner Cable's Executive Vice President and gave me extremely courteous customer service. I was told there is an "outage in my area" - and the technical department is "aware of the problem" - all things I have heard before.
I have a feeling this won't be my last call to Time Warner Cable...
UPDATE: My cable is back on. I was going to delete this post - but I think I'll keep it up for now, just in case things change.
About an hour ago someone buzzed my apartment from the street. He said he was from Time Warner Cable and needed to get to the roof. I buzzed the guy in, and SURE AS SHIT, my cable went off about 30 minutes later. I certainly hope this doesn't turn into a complete fiasco like before - but this is exactly how it started the last time.
I called Time Warner, and after being on hold for 15 minutes, I mentioned to the very nice woman that the last time this happened, I contacted Howard Szarfarc's office. She immediately recognized the name of the Time Warner Cable's Executive Vice President and gave me extremely courteous customer service. I was told there is an "outage in my area" - and the technical department is "aware of the problem" - all things I have heard before.
I have a feeling this won't be my last call to Time Warner Cable...
UPDATE: My cable is back on. I was going to delete this post - but I think I'll keep it up for now, just in case things change.
