I took the day off work today for my crucial "daytime" Time Warner appointment. I made sure I was in the apartment, with phone at my side, between 10am and 2pm. I even called customer "service" this morning to confirm my appointment, and they assured me that someone would be here. Well guess what, NOBODY SHOWED UP.
So I just finished ANOTHER 45 minute telephone call with some unconcerned bitch, who says the technicians are "very busy" and may not be able to get to me today at all. She wanted to know if I wanted to reschedule for TOMORROW. I told her I now have to work on SUNDAY to make up for missing today, and I ain't about to work on SATURDAY also. After many, many, many minutes on hold, the bitch assured me that someone would be here before 6:00 pm. How much do you want to bet that ain't gonna happen?!? Or if it does happen, they won't be able to fix anything.
I can't believe Time Warner Cable can stay in business with such ignorant and unconcerned employees. It was one thing when Time Warner had a cable monopoly, but they have competition now. UN FUCKING BELIEVABLE.
UPDATE: It is now 6:21 pm - no call/no show. I missed an entire day's work for NOTHING. I have also emailed the ENTIRE management team (I've been googling feverishly), but if that doesn't work, Maddie and I are gonna find 'em and start cuttin'!!!!!
