I am SO pissed at Time Warner Cable right now. My internet connection (Roadrunner) has been out since Tuesday – I have an appointment for them to fix it this Tuesday (that’s ONE WHOLE WEEK) without internet access in my apartment.
Yesterday there were some Time Warner repairmen in my building fixing someone else’s internet connection. In doing so, they somehow knocked out my cable TELEVISION. Yes, that’s right – no internet AND no TV!
I called Time Warner Customer “Service” to see if it was possible to move my appointment up to MONDAY, since it was THEIR fault that I now have no TV. I spent almost 2 hours on the phone yesterday, and got NOWHERE!
Bitch #1 – Was EVIL and hung up on my ass.
Bitch #2 – Was as nice as pie, and after listening to my story, said she would put me in touch with a supervisor. After being on hold for 40 minutes (I timed it on my cell phone), I got disconnected.
Bitch #3 – Again, nice as pie. Told be she COULD get me a Monday appointment, but I needed to be in my apartment between 9:00 AM and 7:00 PM to wait for the technician. I told her there was NO WAY I was going to miss a day of work to wait for the cable guy. She said she felt sorry for constantly putting me on hold, and said she would speak to a supervisor and call me back. I can’t believe I fell for it. Needless to say, the skanky BEEYOTCH never called me back.
I HATE TIME WARNER CABLE!
Yesterday there were some Time Warner repairmen in my building fixing someone else’s internet connection. In doing so, they somehow knocked out my cable TELEVISION. Yes, that’s right – no internet AND no TV!
I called Time Warner Customer “Service” to see if it was possible to move my appointment up to MONDAY, since it was THEIR fault that I now have no TV. I spent almost 2 hours on the phone yesterday, and got NOWHERE!
Bitch #1 – Was EVIL and hung up on my ass.
Bitch #2 – Was as nice as pie, and after listening to my story, said she would put me in touch with a supervisor. After being on hold for 40 minutes (I timed it on my cell phone), I got disconnected.
Bitch #3 – Again, nice as pie. Told be she COULD get me a Monday appointment, but I needed to be in my apartment between 9:00 AM and 7:00 PM to wait for the technician. I told her there was NO WAY I was going to miss a day of work to wait for the cable guy. She said she felt sorry for constantly putting me on hold, and said she would speak to a supervisor and call me back. I can’t believe I fell for it. Needless to say, the skanky BEEYOTCH never called me back.
I HATE TIME WARNER CABLE!
Note: You all better HOPE I get my cable back before Wednesday…if I DON’T, there won’t be any Top Chef Recap this week!
